change recruitment group

Client Testimonials

"2i is a specialist testing and business services consultancy with a difference, focusing solely on the Financial Services industry. Based in Edinburgh, our collective experience and reputation in the Scottish Financial services marketplace is unparalleled. Our primary business aim is to deliver certainty of delivery and demonstratable value to all our clients' transformation projects. Through delivery of our Testing Services and Professional Services, we design, test and deploy solutions, methods and techniques that are reliable, repeatable and secure. Our aim is not only to successfully deliver to clients expectations, but in doing so demonstrate we are breaking new ground in leading the way. We recruit only the very best - all our consultants are passionate about both their industry and their profession.

They are hand-picked not just for their industry and technical experience, but also for their ability to demonstrate our core values and behaviours. In January 2008 2i made the strategic business decision to appoint Change Recruitment Group to provide a single agency solution to our growing recruitment needs. This decision was made following on from our 2006 and 2007 recruitment in which Change not only exceeded expectations in filling our vacancies but also displayed an excellent understanding of our business needs and direction. Feedback from subsequent hires has always been very positive towards Change regarding their management of the recruitment process. As a recruitment partner Change represent us well in a competitive marketplace by mirroring our approach to sourcing of a niche talent pool.

From a client perspective we have found Change to be adaptable to our needs and flexible in terms of the solutions they provide. For example, in Mike Stirton we have a committed account manager with over 5 years of experience within our particular marketplace, who is on hand to advise and coordinate all of our recruitment not only internally at Change but with other external parties. As we look to continue to grow our business we look forward to Change continuing to play an integral role."
2i

"The Resource Group is one of BAA's preferred suppliers and I have drawn on your services since joining BAA almost a year ago.

I have successfully recruited at team leader and Help Desk agent levels . I find you and your colleagues very easy to deal with and I'm always able to speak to someone when I need to.

You provide good quality CV's and usually some relevant background information about candidates. You always present a very professional front and keep in regular contact without being pushy or obtrusive - a real positive in my book!

The candidates I have encountered have had good preparation and are obviously well briefed and 'looked after' by your team.

Overall, I have to say you're good to work with, always try to match my needs and demonstrate an extremely positive and proficient approach."
Marie McAulay, BAA Business Support Centre

"I have worked with and been a client of both The Resource Group and Julie Calisir for over 8 years. Throughout this time I have been with various organizations' from junior to senior management roles and have always been treated with complete professionalism.

What Julie and her team bring to the table is honesty and integrity, qualities which I have to say can be lacking in the wonderful world of supplier relationships, especially recruitment. Julie and the team, take the time to understand your operation, culture and the existing people within it before selecting candidates and putting them forward for selection - this has been a critical factor in their success in recruiting for us, and finding that all important "fit" into our pan European operation.

This attention to detail began with their advertisements which were tailored to reflect, as much as possible, the passion that we exude for customer service excellence that underpins everything that we do.

I would be delighted to support and recommend Julie and her team to any organization, large or small, as I am confident they will receive the same first class service and consistency that I have experienced for a long time."
Gillian Brannan, Indigo lighthouse Group, Glasgow

"Throughout this time, Scott and the team have proved themselves to be committed to finding the right candidates for us. During recent months Letsure has experienced a number of significant changes including systems and management. Scott and the team are continuously producing CV’s of excellent quality and quantity during these challenging times and always express a willingness to help me. I have built up an excellent rapport with Scott and his team members and I have no hesitation in recommending The Resource Group as a reliable, trustworthy company."
Stewart Tees – Letsure

"I have been thoroughly impressed by the calibre of candidate and levels of service offered by yourself and the team at The Resource Group. You have been very quick to respond to our needs in a confident, professional manner , with a firm understanding of the culture and people within the team. You have always been willing to go the extra mile for us and show genuine interest in the temporary staff you place. I look forward to working closely with you in the coming months."
Gina Arthur – Glasgow

"Scott quickly got a handle on the situation we were in and acted accordingly. He provided a very prompt service, providing a significant number of good quality candidates quickly and understood our brief well.

He also tailored his communication methods to suit the way I had to work at the time to ensure that I was always updated, but in a time effective and efficient manner. I find Scott personable and helpful, and able to come up with practical solutions and advice. I have recommended TRG to other recruiters within AXA as a good provider of recruitment solutions."
Lucy Black – Axa

"They supported us in staffing a start up project based in Indigo Lighthouse, Glasgow City Centre; providing experienced, quality customer service people. Within the space of a week The Resource Group helped us source an excellent team leader and other agents for this project. I found the team highly professional, reliable and trustworthy, giving consistent feedback on progress and paying attention to our needs.

They have a good understanding of our operation and culture, and continue to send us good quality candidates.

The Resource Group react well to our stringent deadlines and also supported us when our contact centre was relocated to Inchinnan Business Park, managing the change hand in hand with us.

They are welcome and present on site every week, maintaining good working relationships with our people at floor level and above.

I would be delighted to recommend The Resource Group to any organisation requiring dedicated recruitment support, especially on a specialist or ongoing campaign. They have a warm, experienced and professional team, and provide a reliable and consistent service."
Shona McIntosh, Total Repair Solutions Ltd

"I have worked with Katie Drummond and Change Recruitment Group for a number of years, during which time Katie has taken the time to understand the fast paced and changing business environment that we work in and its associated challenges.

By having a firm understanding of the needs of our business, Katie has consistently been able to source high calibre, professional candidates who are capable of making an immediate impact on the business. As an organisation, I have always found Change to be responsive and supportive to the needs of both the company and the candidates."
TSC

"Scottish Power has worked with Katie, Emily and their HR team at Change when we have been looking to recruit within our HR and L&D functions. We have always enjoyed a strong partnership with them and due to them understanding our business and taking that partnership approach, not only have they been successful in sourcing key HR and L&D professionals for us but they have taken the time to truly listen and consult with us which is invaluable when trying to recruit key talent.

Katie Drummond and the Change HR team have handled 3 pieces of HR recruitment for us over the past 2 years. On each occasion, Katie has taken time to understand the roles available and get under the surface of what, and who, we are really looking for. Each piece of recruitment has been professionally handled, extremely well organised and successfully competed within the timeframes we were working with. "
Edrington Group

"I am extremely satisfied with the friendly, honest and straightforward approach that I receive from both Lara and Stuart at Change.

I have found them to be very proactive in their approach and found their newsletter particularly useful. Keep up the good work!"
Fiona MacMillan, HR Consultant, Maclay Murray & Spens

"We have worked with both Lara Paterson and Stuart McComb for a number of years and value their knowledge of the marketplace and of our business. They listen carefully to what we need and focus on delivering quality candidates. We believe they are key players in the Scottish Legal market - and they're fun to work with !"
Linda Adams, Senior HR Manager, Dundas & Wilson

"We have worked with Change for a number of years; the relationship works well as they have really taken the time to get to know the firm; our ethos, our people and our requirements. Lara and Stuart don’t bombard us with irrelevant CVs; their correspondence is relevant, and combined with their professional approach they are a pleasure to work with."
Angie D’Andrea, Practice Manager, TC Young

"I found Change International very useful for us in delivering our challenges within a very competitive international labour market. They have a profound understanding of the labour market with Middle East in terms of finance/accounting expertise."
Senior Manager | HR Department- Big 4 Accountancy Firm in Saudi Arabia

"Change International have assisted our recruitment drive for 2007 and we hope the relationship will continue throughout 2008 and beyond. The consultants are conscientious and have made every effort to get to know the right candidate profile we are looking for and ‘fit’ with our organizations core values and behaviors. They appreciate we recruit for the right attitude and adheres to our other requirements of Big 4 and Financial Services experience.

Change International appreciates they are competing with other agencies as well as candidates applying direct and seem to know that keeping in touch and following up once candidates have started, is useful when building a rapport with an organization."
Human Resources Manager, Big 4 Accountancy Firm- Jersey

"Working with Change reveals an easy and straightforward process; this company has understood the needs of our organisation and is consequently targeting the search for candidates rather well.

We are recruiting about 380 persons a year, on a tense market where many organisations are facing huge needs for about the same type of skilled employees, which finally makes them a scarce resource in the end. Reaching such a recruitment objective would not be feasible without working with partners who primarily have a proper understanding of our business and a high reactivity, such as Change International."
Recruitment Manager- Human Resources- Investment Bank- Luxembourg

"We have found Change to be responsive to our current and prospective requirements for the recruitment of specialist corporate lawyers. In particular, Change, and specifically Lara Paterson, has developed a detailed understanding of our practice, its unique position in the marketplace and the areas of expertise for which we have a need and, therefore, the type of candidate which is of interest to us."
Keith Anderson, Partner, Dickson Minto

"Working with Change has been an extremely pleasant and stress free experience for us. Lara quickly got to know our business and what type of people we were looking to recruit. The service has always been prompt and efficient and we would have no hesitation in recommending Change to other employers."
Hazel Lawson, South Lanarkshire Council

"Carey Olsen is now in its fourth year of working with Lara Paterson of Change and the relationship goes on from strength to strength. We are now the premier employer of Scottish lawyers in the Channel Islands and Change has become by far the leading player in helping Scottish qualified lawyers realise their international ambitions. It is always a pleasure to deal with Lara, as she has developed an in depth understanding of our business and we trust her recommendations as to which candidates will prosper here."
Simon Nash, HR Director, Carey Olsen

"Following a significant re-organisation two years ago, we embarked on another set of changes from everything we had learned during that time; there was a great opportunity to make a number of improvements in organisational and management effectiveness and for that we needed the help of a seasoned OD specialist to help drive a number of initiatives ; it was difficult to find someone with the necessary experience at short notice, who was an interim and who fitted our style . Amanda and the team at Change managed to do this, supplying not just one but three equally good candidates…"
David Anderson – Head of HR – Visit Scotland

"We have worked with Change for several years and have found their approach to be client focussed, friendly, prompt and tailored to our needs. We have built a solid working relationship with them based on trust and mutual respect. We look forward to doing business with them in the future."
Tracey Stewart, Head of HR, DLA Piper